All About Service
A recent internal report showed that from May – Nov 2023, 57% of new business at Farnworth Rose came from returning clients and 21% from client recommendations.
That’s a huge 78% of our new instructions coming as a result of the outstanding level of service we provide to our clients. This is backed up by our regular stream of Google Reviews, which currently stands 227 reviews averaging 4.9/5.
Sophie Holdsworth, Operations Manager commented:
“We are delighted with these statistics which prove that not only do our clients stay with us they are also proactively recommending Farnworth Rose to their friends and family. In the last two years we have undertaken numerous projects to improve the efficiency and effectiveness of the services we provide and these have paid dividends to us as a business and to our clients.”
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